Terms & conditions

1.1The Company shall provide media marketing services as detailed in the signed proposal, quotation, statement of work, campaign brief, or marketing agreement.

1.2Services may include:

• Event promotion
• Digital advertising
• Social media marketing
• Content creation
• Photography and videography
• Email marketing
• Industry newsletters
• Sponsored content
• Influencer partnerships
• Public relations activities
• Website promotion
• Sponsorship marketing activities

1.3Any additional services requested by the Client outside the agreed scope shall be subject to additional fees.

2.1The Client shall provide all information, approvals, branding assets, logos, content, and materials reasonably required for the Company to perform the Services.

2.2The Client warrants that all materials supplied:

• Are accurate and lawful;
• Do not infringe any third-party intellectual property rights;
• Do not contain defamatory, misleading, offensive, discriminatory, or unlawful content.

2.3Delays in providing required materials or approvals may result in revised deadlines, additional costs, or suspension of Services.

3.1Fees shall be as specified in the applicable Service Agreement, proposal, quotation, order form, or marketing contract.

3.2All fees are invoiced in full upon contract execution. Payment of 100% of the contracted fees is due upon receipt of invoice.

3.3The Client acknowledges that the Company allocates resources, reserves media inventory, schedules promotional activity, and commits internal resources based upon the agreed Services. Accordingly, all fees invoiced are non-refundable except where otherwise agreed by the Company in writing.

3.4Advertising spend, media placement costs, sponsorship fees, influencer fees, event registration fees, travel expenses, platform charges, and any other third-party costs are additional to the Company’s fees unless expressly stated otherwise within the Service Agreement.

3.5The Company reserves the right to withhold, delay, suspend, or cancel the commencement of any Services until payment has been received in full.

3.6Ownership of deliverables, content, marketing materials, reports, intellectual property rights, and licences granted to the Client shall not transfer until all invoices have been paid in full.

4.1Any material changes to agreed deliverables, scope, timelines, campaign objectives, or target audiences must be requested in writing.

4.2The Company may issue a revised quotation for any requested changes.

4.3No change request shall be binding until accepted in writing by both parties.

5.1The Client is responsible for reviewing and approving all marketing materials before publication.

5.2Approval shall constitute acceptance of all content, imagery, messaging, and campaign details.

5.3The Company shall not be liable for any errors, omissions, inaccuracies, or compliance issues approved by the Client.

6.1All pre-existing intellectual property belonging to either party shall remain the property of that party.

6.2Upon full payment of all fees, the Client shall receive a non-exclusive licence to use the final approved deliverables for their intended purpose.

6.3The Company retains ownership of:

• Concepts
• Methodologies
• Templates
• Marketing processes
• Proprietary tools
• Draft materials
• Design files and working documents

6.4Unless otherwise agreed in writing, the Company may use campaign materials, deliverables, event imagery, and campaign results within its marketing, promotional materials, portfolio, website, social media channels, and sales presentations.

7.1Where photography, videography, interviews, testimonials, or content creation form part of the Services, the Client warrants that it has obtained all necessary permissions, licences, waivers, and consents from speakers, sponsors, attendees, contributors, and participants.

7.2The Company shall not be responsible for obtaining such permissions unless expressly agreed in writing.

7.3The Client indemnifies the Company against any claims arising from a failure to obtain appropriate permissions or licences.

8.1Services may involve third-party platforms including websites, social media networks, email platforms, advertising networks, event platforms, and search engines.

8.2The Company does not guarantee:

• Audience reach
• Advertising approval
• Social media engagement
• Website traffic
• Search rankings
• Lead generation
• Ticket sales
• Sponsorship outcomes

8.3The Client agrees to comply with all applicable third-party platform terms and policies.

9.1The Company shall use reasonable skill, care, and professional judgment in delivering the Services.

9.2The Company does not guarantee:

• Ticket sales
• Delegate registrations
• Revenue generation
• Sponsorship acquisition
• Meeting numbers
• Lead volume
• Social media growth
• Return on investment
• Business opportunities

9.3Marketing and promotional outcomes depend on factors outside the Company’s control and therefore no specific business result is guaranteed.

10.1Each party shall keep confidential all non-public business, commercial, financial, technical, and operational information received from the other party.

10.2Confidential information shall not be disclosed except:

• With prior written consent;
• To professional advisers;
• Where required by law.

10.3These confidentiality obligations shall survive termination for a period of three (3) years.

11.1Each party shall comply with all applicable data protection and privacy legislation.

11.2The Client warrants that any personal data supplied to the Company has been lawfully collected and may be used for the agreed Services.

11.3The Client remains responsible for obtaining any marketing consents required from recipients of communications.

12.1Either party may terminate the agreement if the other commits a material breach and fails to remedy the breach within fourteen (14) days of written notice.

12.2Upon signing a Service Agreement, proposal, quotation, order form, or marketing contract, the Client enters into a binding agreement with the Company.

12.3If the Client cancels the Services for any reason after signing, all contracted fees remain payable in full and are non-refundable.

12.4Any refund, credit note, postponement, rescheduling, or transfer of Services shall be entirely at the Company’s sole discretion.

12.5The Client shall remain liable for any third-party costs, media commitments, advertising purchases, sponsorship obligations, production costs, or other expenses incurred by the Company prior to cancellation.

12.6Upon termination, the Client shall immediately settle any outstanding amounts owed to the Company.

13.1To the maximum extent permitted by law, the Company’s total liability arising from or connected with the Services shall not exceed the total fees paid by the Client under the relevant agreement.

13.2The Company shall not be liable for:

• Loss of profits
• Loss of revenue
• Loss of opportunity
• Loss of goodwill
• Loss of anticipated savings
• Indirect or consequential losses

13.3Nothing in these Terms limits or excludes liability where such limitation would be unlawful.

14.1Neither party shall be liable for any failure or delay in performing its obligations arising from circumstances beyond its reasonable control.

14.2Such circumstances include, but are not limited to:

• Natural disasters
• Government restrictions
• Industrial disputes
• Utility failures
• Cyber incidents
• Public health emergencies
• Transport disruptions

14.3Obligations affected by a Force Majeure event shall be suspended for the duration of the event.

15.1The Client shall indemnify and hold harmless the Company, its directors, employees, and contractors from any claims, losses, damages, liabilities, costs, and expenses arising from:

• Client-provided content;
• Intellectual property infringement;
• Misleading or unlawful advertising claims;
• Breach of applicable laws or regulations;
• Failure to obtain permissions, licences, or consents.

16.1During the term of the agreement and for twelve (12) months following its completion or termination, the Client shall not directly or indirectly recruit, engage, employ, or contract any employee or contractor of the Company without prior written consent.

17.1These Terms shall be governed by and construed in accordance with the laws of England and Wales.

17.2The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.

18.1These Terms, together with the applicable Service Agreement, proposal, quotation, order form, or marketing contract, constitute the entire agreement between the parties.

18.2No variation shall be effective unless agreed in writing by both parties.