HOSTED BUYER T&CS

Buyer terms & conditions

M&I invites hosted buyers to attend our in-person events. Once you are confirmed to attend one of our events, we take care of everything for you, including an allowance towards your travel and transfers to and from the destination. Additionally, we arrange accommodation, networking sessions, meetings, cocktail receptions, exciting evenings, and more. We also have fantastic prizes to be won at each event.

By submitting your M&I Buyer Profile, you are agreeing to the terms & conditions of M&I (the organiser) as set out below:

Data handling & protection

By entering your details on your M&I Buyer Profile, you agree to allow M&I to electronically retain your business data, contact details & personal information within our database.  

On confirmation of attendance, you agree for your data to be published on our digital networking platform. The platform allows you to update or make changes to your information at any time. Your contact details will not be displayed on the platform; however, they will be shared with local suppliers who are organising services for you in the destination and the suppliers you have a pre-scheduled meeting with at the event, so they can follow up. During event you will also have a chance to scan anyone’s badge to automatically exchange contact details. Scanning someone else’s badge will also share your contact details with them. 
 
Furthermore, your company name/logo may be used on our website/s for information purposes only. No contact or business information will be displayed on these websites. 

This is a condition of attendance for all our events. Should you not agree to this for any reason, please write to infobuyers@mi-forums.com. 

Reference checking

In most cases, it is necessary to check one or all of the business references you provide via your M&I Buyer Profile. This is to ensure the high standard of the buyer community attending any of our events and to validate your participation with the suppliers present. Please note that some events might require more specialized references. In such cases, you may be asked to provide additional references if the ones listed on your profile do not meet the specific requirements for that event. If you do not agree with this, please contact us at infobuyers@mi-forums.com, as we will need to seek an alternative method of reference checking from you, which will be subject to M&I’s approval. 

Travel and accommodation

Your hosted buyer package includes travel allowance, airport transfers and accommodation for the event dates only. It is your responsibility to ensure you can travel on the selected dates and have the necessary and valid travel documentation (passport, visas if applicable). Travel to and from your local airport is not included and will not be reimbursed. The travel allowance is contingent on attending the entire event and may be reduced proportionally if you miss any parts of the event. Please note that any changes or amendments to your travel are not included in this package and are the responsibility of the hosted buyer. 

Your travel can be organized through our travel team, or you can arrange it yourself and submit for reimbursement. Flights or trains must adhere to the event timings provided by the Buyer Experience Team to ensure all supplier meetings are met. In exceptional circumstances, M&I may approve an early departure from the event, however this must be agreed with your account manager before arranging travel. If you choose to self-book, the agreed flights will be reimbursed after the event, provided you attend all event elements. Failure to attend the event will result in non-reimbursement of the travel allowance. Any changes or amendments are the financial responsibility of the buyer. Changes may be managed via our travel team where applicable; all self-booked flights are the responsibility of the hosted buyer. 

Please also note that appropriate travel insurance and any visa arrangements are your own responsibility. 

Applications and cancellation policy

Acceptance of your application will be confirmed by email. M&I reserves the right to decline your application without reason, although our Buyer Relations Team would normally communicate honestly and directly on why any application for certain event(s) may not be appropriate.  As a participating buyer, you agree to undertake your provided set of supplier meetings and any departure from the published schedule will require the prior consent of M&I. Unilateral decisions or non/participation in supplier meetings at any time prior or during the event may result in cancellation of your participation or the cancellation of your company’s attendance at future events hosted by M&I  Any cancellations may also entail financial implications for which you would be held responsible. You will be liable to pay the cancellation fee of 500 Euros for European events or 700 US dollars for American events.  The only exception to this will be if you can find a suitable replacement, subject to M&I’s approval. In this instance you may be charged the cost for the replacement delegate’s flight or, when possible, the name change fee on your original flight ticket.   Your participation is governed by English law. 

Guest policy

All our events are open only to registered delegates. In some cases, you may bring a colleague, subject to M&I approval and an additional fee. Personal guests are not allowed. Not adhering to this policy may result in cancellation of your participation or the cancellation of your company’s attendance at future events hosted by M&I. 

Event format & content

When available, the format and content of the events will be displayed on our website. 

We reserve the right to make changes to the event format and content. Should the event format change your attendance will remain unchanged and you will still be committed to attend all your meetings. 

Event venue

You acknowledge that we may have to change the published venue for the event for reasons beyond our control and in such cases, you will not be entitled to cancel. 

You are liable for any loss or damage which you may cause to an event venue and agree to adhere to all housekeeping rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at any venue. 

If you have a disability or medical condition that requires special arrangements to be made, please notify us of your requirements when registering or contact buyerexperience@mi-forums.com prior to event. 

Publicity

We may use photographs and videos taken at events for publicity and marketing materials, including use on our website(s). Your attendance at an event means that you may be featured in such photographs and videos, and that you are not deemed to object to the taking of such photographs and video footage as detailed above. If you do not wish to be included in any photographs or videos, please notify the photographer and videographer at the relevant event prior to the footage being taken. 

Rights in materials

All copyright and other rights (including all intellectual property rights) in materials provided to you during or for the purposes of any of our events (including, without limitation, notes, slides, brochures, articles or case studies) are M&I’s property or that of our licensors. You are entitled to use such materials only for your own personal use. You are not entitled to copy such materials (except as permitted by law) nor are you entitled to use or authorise others to use such materials for any commercial purposes. 

Health & safety liability

General Safety Provisions: 

Attendees must comply with all safety instructions and guidelines provided by Worldwide Events, signage, and official documentation. Failure to adhere to these instructions may result in removal from the event without a refund. 

Personal Responsibility: 

Attendees are responsible for their own health and safety during the event. This includes taking reasonable precautions to avoid accidents, injuries, and illnesses. We strongly recommend that attendees stay hydrated, wear appropriate clothing and footwear, and use sun protection if any part of the event is outdoors. 

Medical Assistance: 

First aid services will be available on-site. However, attendees are responsible for carrying any personal medications and medical supplies they may need unless they specifically request safe storage. In case of a medical emergency, attendees should immediately notify the Head and Safety Lead of the event or call emergency services. 

Medical Conditions, Allergies, and Medications: 

Attendees with known medical conditions, allergies, or who are taking medications are encouraged to declare this information to Worldwide Events prior to the event to enable appropriate preparations and responses in case of an emergency. 

While disclosure of medical information is voluntary, Worldwide Events do not accept any liability for any adverse outcomes arising from attendees’ failure to disclose relevant medical information. 

Assumption of Risk: 

By attending the event, attendees acknowledge and accept the inherent risks associated with participating in large gatherings, including but not limited to the risk of contracting communicable diseases. 

We do not accept any liability for injuries, illnesses, or other health-related issues that may arise from attending the event. 

Emergency Procedures: 

Attendees must familiarise themselves with the event’s emergency procedures, including the locations of exits and emergency equipment. 

In the event of an emergency, attendees should follow all instructions from Worldwide Events staff and emergency personnel. 

Prohibited Items: 

Attendees must not bring any hazardous materials, weapons, or illegal substances to the event. Such items will be confiscated, and the attendee may be removed from the event and reported to the authorities. 

Covid-19 Specific Measures (if applicable): 

Attendees are required to follow any Covid-19 related measures that are in place at the time of the event, including but not limited to mask-wearing, social distancing, and sanitation protocols. 

Attendees must not attend the event if they are experiencing symptoms of Covid-19 or have been advised to self-isolate 

Event cancellation

In the case of event cancellation, the organiser will not be liable for any consequential damages or costs incurred as a result of such cancellation. 

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance that is caused by events outside Our reasonable control (“Force Majeure Event”) which includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation): strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; and/or the acts, decrees, legislation, regulations or restrictions of any government. 

Privacy policy

M&I is registered under the Data Protection Act. Worldwide Events Group Limited is required to process relevant personal data regarding members of staff, event delegates (buyers and suppliers in this case) and customers as part of its operation and shall take all reasonable steps to do so in accordance with this Policy. The Freedom of Information Act 2000 and the Protection of Freedoms Act 2012 are also relevant to parts of this policy. To learn more, please view our privacy policy in fullhere. 

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Become a healthcare verified venue

Open your property up to a new range of events and opportunities by taking advantage of an online assessment created by our event partner, Healthcare Venues, which will determine if your venue is capable of hosting healthcare meetings and events.

 If your property passes, you’ll receive Healthcare Venue certification, verifying you to our buyer network as a specialist healthcare venue.

What’s included?

Our Compliant Venues assessment and training appears to have given bookers in the healthcare industry increased confidence in us. Knowing that we have been assessed and trained in the regulatory and compliance rules of their sector, they feel more reassured than ever that we are best placed to manage their events with expertise and sensitivity.

Tim Chudley
Managing Director, Sundial Group

Find out more about our partner, Healthcare Venues, and how to get verified.